How to Approach a Reporter: The Do’s and Don’ts
Many of you can relate to the feeling of hopelessness when
trying to get a bit of news out to the mainstream media. We all get publicity
here and there, but are there specific actions we should be taking to get a
better success rate? We say yes. If you don’t know what the problems are with
your press releases, then you are less likely to be successful, as you won’t
know how to fix them.
So, we will point out the major do’s
and don’ts when approaching a reporter.
DO:
1. “Know how to write a press release, and simple is okay. I don't
have the time to read through 1,000 word emails about what inspired you to
create your product (we can get to that later if I write you up - or put it at
the end and I can read if I choose to) I need bullet points or to
have the facts clearly and briefly stated.” - Candace Sabatini (Freelance
Writer)
2. Include
as much contact information as possible. “Pitches that catch my attention
are simple, to the point and have several contact names and numbers and email -
and a web site if relevant or helpful (ie. ALWAYS).”
- Becky Blanton (Recently retired reporter, RSB Publishing)
3. Be
creative. “I like humor (as long as it's clear that you're being funny) and
quirky (as long as you don't cross the
line over to weird and unpleasant).” - Edie Jarolim
(Freelance Writer)
4. Write
the pitch yourself. “[PR is] not
hard and it comes across as "more real" if they pitch it themselves.
The elements are simple - contact info, name, phone, address, email, website,
backup phone or second contact cell phone. There's a reason you pay big bucks
for PR - they simply have someone willing to answer the phone 24/7.” –Becky
Blanton (Recently retired reporter, RSB Publishing)
5. “Always
thank a reporter when they deliver a great story. Everyone remembers a
complement.” –Lauren Stone (Senior Broadcast Media Mgr.)
DON’T:
1.
“Hound
me about placement. Sometimes I request a product for a story
and then I either don't like the product (and
therefore don't write it up), or there's been an
editorial change and a story gets cut. The worst offense
is when a publicist sends a product un-requested, and then emails me asking if
I'm planning on writing it up. However, I don't mind a follow up
email simply asking if I've received the product.” - Candace Sabatini
(Freelance Writer)
2.
“…Demand or even expect to talk to a
reporter without making an appointment, or considering that there might be
more news happening than the fact they have the biggest pumpkin in their
neighborhood and want to share that fact with the world - right now.” -Becky
Blanton (Recently retired reporter, RSB Publishing)
3. Pitch
indiscriminately. “One of my biggest peeves is getting press releases from
companies who don't have a clue who I am and what publications I write for. I understand that it's impossible to tailor
every press release to a specific group of reporters, but it irritates me to
get press releases on the latest change of hotel managers in Dubai when I write
about travel in Mexico and the Southwest and for guidebooks or magazines, not
newspapers.” - Edie Jarolim (Freelance Writer)
4. Keep
calling. “If there is no response from a reporter after a follow up call
and email, assume there is not interest. Reporters normally reply within a
timely manner if interested.” –Lauren Stone (Senior Broadcast Media Mgr.)
5. “…Tell
us about an event until the day before - or even hours before. Many events
we'd cover if we knew ahead of time.” - Becky Blanton (Recently retired
reporter, RSB Publishing)
6. Be
unsure of yourself. “One respondent recently sent
me an email that simply said, “I don't know if I'm the type of person you're
looking for or not.” And then gave me a link to her website. Really? REALLY?
Because if she doesn't know, how would I? Apparently she wanted me browse
around her website trying to figure that out for myself. Who has that kind of
time?” - Charlene Davis
(Freelance Business Writer)
7. “…Pretend
to be a reporter’s friend, when you are not. Building a relationship takes
time.” – Lauren Stone (Senior Broadcast Media Mgr.)
Keep these simple tips in mind the next time you go to hit
the send button on a e-mail to a reporter. Receiving a
bad pitch is almost like being spammed, but it is certainly annoying. Know who
you are writing to, reference old articles written by that reporter that you
liked, which are also similar in theme to the article you are proposing. Use
that as a segue into why you thought they would be
interested in your piece of news.
Also, the first piece of advice, we have found, is the
best: keep it simple. No-one wants to read your whole press release to find out
the point of a potential article. Summarize your main points, and then provide
your contact information. Let the reporter know that you know their time is
important and therefore you wanted to keep the e-mail simple: if they would
like more information, you would be happy to provide it.
Use these tips next time you have a bit of news to send
out, and see what happens.